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Victor Oluyeye

@victoroluyeye

Bank Customer Service Officer at United Bank for Africa who supported account opening, digital banking, and KYC/AML compliance.

Nigeria
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What I'm looking for

I’m seeking a Bank Customer Service Officer role where I can support customers, resolve account and transaction issues, and help them use digital banking services.

At UNITED BANK FOR AFRICA, I assisted customers with account opening, inquiries, and transaction-related issues. I resolved complaints and supported customers using mobile and online banking services.

I also helped promote savings plans, loans, and insurance, while ensuring transactions and documentation complied with KYC/AML requirements. My background includes Computer Science Technology and Computer Engineering Technology.

Experience

Work history, roles, and key accomplishments

United Bank for Africa logoUA

Bank Customer Service

Jan 2022 - Jan 2025 (3 years)

Assisted customers with account opening, inquiries, and transaction-related issues. Resolved complaints efficiently, supported digital banking, ensured KYC/AML compliance, and promoted cross-selling of bank products.

Education

Degrees, certifications, and relevant coursework

National Open University logoNU

National Open University

B.Sc, Computer Science Technology

2023 - 2025

Pursued a B.Sc in Computer Science Technology from 2023 to 2025.

RS

Rufus Giwa Polytechnic, Owo, Ondo State

Higher National Diploma (HND), Computer Engineering Technology

2018 - 2020

Completed a Higher National Diploma (HND) in Computer Engineering Technology from 2018 to 2020.

RS

Rufus Giwa Polytechnic, Owo, Ondo State

National Diploma (ND), Computer Engineering Technology

2014 - 2016

Completed a National Diploma (ND) in Computer Engineering Technology from 2014 to 2016.

ES

Ecwa High School, Keffi, Nasarawa State

Senior School Certificate (WAEC) and (NECO), General Studies

2008 - 2014

Earned the Senior School Certificate (WAEC) and (NECO) from 2008 to 2014.

SS

St' Peters Catholic Nursery & Primary School, Keffi Nasarawa State

First School Leaving Certificate, Primary Education

2002 - 2008

Completed the First School Leaving Certificate from 2002 to 2008.

Tech stack

Software and tools used professionally

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