At United Bank for Africa (UBA), I process and maintain customer account records, review customer information for KYC and AML compliance, and respond to account-related requests.
I handle ATM card receipt, secure storage, issuance, and retained cards, and perform daily reconciliation with the Asset Custodian. I also maintain Cash Transfer registers and support cross-selling and sales initiatives.
At NewGlobe (EKOEXCEL), I responded to customer inquiries, maintained confidential records, and coordinated with internal teams to resolve issues. Earlier, at Data Mellon, I supported product marketing, customer engagement, and digital campaigns, using CRM and database processes to manage customer and prospect information.
