VR
Open to opportunities

Victor Medrano De La Rosa

@victormedranodelaros

Operations Associate with over 10 years in hospitality excellence.

Dominican Republic

What I'm looking for

I seek a role that values operational excellence and fosters team collaboration, with opportunities for growth and development.

With over a decade of hands-on experience in the hospitality industry, I am an Operations Associate dedicated to enhancing guest experiences and driving organizational growth. My results-driven approach has consistently led to exceeding performance goals, fostering long-term relationships with guests and colleagues alike. I excel in aligning guest expectations with business objectives, ensuring that every interaction is a step towards elevating customer satisfaction.

Throughout my career, I have successfully implemented process improvements and training initiatives that have streamlined operations and enhanced team performance. My commitment to operational efficiency is matched only by my passion for providing exceptional service in dynamic environments. I thrive on challenges and am always eager to contribute to the success of the business through clear communication, strategic planning, and effective leadership.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SI

San Gabriel Institute

English Fluency Certificate, Languages

Obtained an English Fluency certificate, enhancing communication skills in both spoken and written English, which is essential for effective interaction in the hospitality industry.

Tech stack

Software and tools used professionally

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