Open to opportunities

Victoria Che

@victoriache

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Operations professional with 2+ years experience, fluent in Cantonese, nearly in Mandarin.

Canada

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What I'm looking for

I am seeking a dynamic role that fosters growth, collaboration, and innovation.

I am an operations professional with over two years of experience leading teams and driving business growth. My journey has been marked by a commitment to excellence in managing high-volume communications and building strong client relationships. I have successfully spearheaded projects that not only enhance operational efficiency but also contribute significantly to revenue generation.

At Bugaboo Landscaping, I launched the Tree Care Department, generating over $100K in its first year. My role involved overseeing daily operations, managing client inquiries, and collaborating with various teams to ensure seamless service delivery. I pride myself on my adaptability and problem-solving skills, which have been crucial in navigating fast-paced environments and delivering results under pressure.

My previous experiences, including roles in communications and marketing, have equipped me with a diverse skill set that I leverage to enhance brand awareness and engagement. I am fluent in English, Cantonese, and Mandarin, which allows me to connect with a broader audience and foster inclusive communication.

Experience

Work history, roles, and key accomplishments

Operations & Tree Care Department Manager

Bugaboo Landscaping

May 2022 - Present (3 years 2 months)

Spearheaded the launch and growth of the Tree Care Department, generating over $100K in revenue in its first year. Managed all client inquiries, scheduling, quoting, and contract preparation/revision for the Tree Care Department.

Project Management Operations Management Client Communication Contract Management Team Leadership Scheduling Budgeting Equipment Maintenance Stakeholder Relationship Management Invoicing

Co-op Communications Coordinator

Crombie REIT

Sep 2021 - Present (3 years 10 months)

Developed and executed targeted marketing campaigns to enhance brand awareness and engagement across multiple channels. Collaborated with team members to create and manage content for internal newsletters, social media platforms, and website updates, ensuring consistent brand messaging.

Marketing Campaigns Content Creation Social Media Management Brand Awareness Data Analysis Market Research Internal Communications Public Relations

Marketing Assistant (Co-op Student)

RBR Development Associates Ltd

Jan 2021 - Present (4 years 6 months)

Researched, analyzed, and compiled data to create customized fundraising reports tailored to donor interests, engagement levels, and each client’s preferences and goals. Supported and enhanced client social media profiles to increase engagement and visibility, aligning content with key messaging to support fundraising goals.

Data Analysis Social Media Management Client Relations Research Reporting

Co-op Student – Donor Engagement Support

SickKids Foundation

Sep 2017 - Present (7 years 10 months)

Prepared donor engagement reports using Excel and internal systems to support campaign planning and fundraising strategy. Collaborated with hospital departments and leadership to gather insights on donor touchpoints and identify engagement opportunities.

Donor Engagement Data Reporting Excel Funding Strategies Digital Filing Systems

Sales Associate

Club Monaco

Jan 2017 - Present (8 years 6 months)

Delivered excellent customer service and styling support in a high-volume retail environment. Contributed to Club Monaco’s top-performing location in downtown Toronto, achieving the highest revenue across all Toronto stores during peak holiday months.