Open to opportunities

Gabrielle M

@gabriellem

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Detail-oriented administrative professional with over 10 years of experience.

Canada

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What I'm looking for

I am looking for a role that values collaboration, innovation, and offers opportunities for professional growth.

I am a detail-oriented administrative professional with over 10 years of experience supporting operational functions, marketing initiatives, and event coordination. My commitment to delivering excellence in every task drives my passion for contributing to team success and fostering a productive work environment.

In my role as Administrative Operations Manager at PSIU Corporate Education, I oversaw financial operations, participated in recruitment, and provided leadership support through detailed reporting and analysis. My previous experience as Events Manager at RBC Convention Center allowed me to manage large-scale events, achieving high client satisfaction and repeat business through effective resource management and operational efficiency.

Throughout my career, I have successfully led teams and coordinated events for high-profile occasions, including the FIFA World Cup. My ability to analyze performance metrics and maintain financial integrity has consistently resulted in successful outcomes and enhanced brand visibility. I am eager to leverage my skills and experience to contribute to a dynamic organization.

Experience

Work history, roles, and key accomplishments

Administrative Operations Manager

PSIU Corporate Education

Jan 2021 - Mar 2025 (4 years 2 months)

Oversaw financial operations, including payroll processing, invoicing, budget, and month-end financial reporting, ensuring precision and adherence to compliance requirements. Provided support to leadership through detailed reporting and analysis, including the development of key performance indicators (KPIs) and strategic planning efforts.

Financial Operations Payroll Processing Invoicing Budget Management Financial Reporting Recruitment HR Training KPIs Strategic Planning

Events Manager

RBC Convention Center

Sep 2019 - Aug 2020 (11 months)

Managed events for corporations, fundraisers, and sports, achieving a 95% adherence rate to Banquet Event Orders (BEOs), resulting in consistently high client satisfaction and successful event execution. Coordinated a team of up to 200 banquet servers, overseeing their schedules and performance, and successfully reducing operational costs by 30% through effective resource management.

Event Management Corporate Events Fundraising Sports Banquet Event Orders (BEOs)Client Success Team Coordination Resource Management

Food & Beverage Trainee

Fairmont Hotels and Resorts

Apr 2018 - Sep 2019 (1 year 5 months)

Gained hands-on experience in the Food & Beverage department by liaising between event leaders and kitchen staff to ensure exceptional customer service and smooth event execution while fostering strong team collaboration.

Customer Service Event Execution Team Collaboration Communication Hospitality Management Service Delivery

Marketing Manager

Saphyr Shopping Centers

Jan 2016 - Apr 2017 (1 year 3 months)

Developed and implemented marketing strategies for the shopping mall to enhance brand visibility, drive foot traffic, and foster customer engagement through promotional events and targeted campaigns.

Marketing Strategy Foot Traffic Customer Engagement Promotions And Campaigns Market Research Digital Marketing Advertising Public Relations

Project Manager, Events Lead Producer

ATMA+BIANCHI COMMUNICATION (FIFA World Cup Executive Committ

Mar 2012 - Jul 2015 (3 years 4 months)

Led the promotional events team for the 2013 Confederations Cup and the 2014 FIFA World Cup in Brazil, resulting in a 75% increase in brand visibility and engagement. Managed medium and large-scale events, coordinating teams of up to 500 personnel on game days, ensuring efficient operations and delivering successful experiences for over 60,000 attendees per match.

Event Coordination Team Management Excel Account Reconciliation Performance Metrics

Event Planner, Producer

4U Communications

Jan 2010 - Jan 2012 (2 years)

Planned and produced events for an advertising agency, coordinating logistics, managing client relationships, and ensuring seamless execution to deliver impactful brand experiences.