Victor Chimmuanya Onuzulike

I am Onuzulike Chimmuanya Victor, a dedicated and detail-oriented professional with proven skills in customer service and data entry. I have a strong passion for helping people, solving problems, and maintaining accurate records to support efficient business operations. My background in customer support has equipped me to handle inquiries, resolve complaints, and deliver friendly and professional service across multiple communication channels.

In my role as a customer service representative at Dream Homes, I acted as the primary point of contact for clients, consistently meeting or exceeding customer satisfaction targets. I played a pivotal role in improving internal ticketing procedures, which significantly reduced response times. As a data entry clerk at Tech Studio, I maintained large volumes of data with a focus on accuracy and confidentiality, reducing data processing errors by 15% through diligent checks. I am proficient in tools like Microsoft Excel and Google Sheets, ensuring all records are up-to-date and error-free.