Victor Anjorin
@victoranjorin
I resolve customer inquiries, manage operations, and deliver reliable virtual administrative support.
NigeriaWhat I'm looking for
I've delivered customer support at Victory Guest House, resolving guest complaints and high-volume inquiries while personalizing service for international and domestic guests.
I handled end-of-day cash reconciliations, POS terminal audits, charge accounts, stock tracking, and shift handovers with 100% precision and zero variance. I also used active conflict-de-escalation techniques in fast-paced lounge operations.
At Kramol-Tee Security Services, I serve as a primary contact for corporate visitors, manage access control, audit credentials, and maintain accurate visitor logs and facility manifests. My work requires clear communication, active listening, protocol enforcement, and calm problem-solving during incidents.
I'm currently studying Business Administration and building modern virtual assistance skills in CRM tools, inbox filtering, ticketing, and digital workflows.
Experience
Work history, roles, and key accomplishments
Security Guard / Access Control Officer
Kramol-Tee Security Services
Oct 2025 - Present (11 months)
Serves as the primary point of contact for corporate visitors, managing access control and auditing credentials. De-escalates security incidents and maintains accurate visitor logs and facility manifests.
Commercial Cleaner & Facility Support
Stargate Impression Ltd
Apr 2023 - Present (3 years 5 months)
Maintains high standards in commercial environments to ensure client satisfaction and compliance. Coordinates waste management and maintenance schedules, and manages resource inventory and safety protocols.
Customer Service & Barman
Victory Guest House
Oct 2010 - Jan 2023 (12 years 3 months)
Delivered top-tier customer support to guests, cataloging preferences to personalize service. Resolved complaints and high-volume inquiries, executed financial reconciliations with precision, and managed shift handovers and inventory.
Education
Degrees, certifications, and relevant coursework
Tech Skills Accelerator
Professional Certificate, Virtual Assistant & Customer Service
Engaged in intensive upskilling focused on CRM tools, inbox filtering, ticketing, and digital workflows.
University of Lagos
Bachelor of Science, Business Administration
Pursuing a Bachelor of Science in Business Administration on a part-time basis.
Highgate College
Senior Secondary School Certificate, General Studies
Completed Senior Secondary School Certificate (SSCE / NECO).
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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