AOAjayi Oluwatobiloba
@ajayioluwatobiloba1
Customer-focused client support specialist with hospitality and retail experience.
NigeriaWhat I'm looking for
I am a customer-focused client support specialist with hands-on experience across hospitality, retail sales, and remote virtual assistance. I consistently handle inquiries, resolve complaints, support transactions, and maintain accurate records to drive customer satisfaction.
My background includes front-desk operations at guest houses, in-person sales at retail stores, and remote customer support work where I managed email and chat communications and followed up to ensure timely resolution. I am organized, empathetic, and accustomed to working 12-hour rotational day and night shifts in fast-paced environments.
I bring strong communication, issue-resolution, data-entry, and teamwork skills, and I am available for full-time on-site roles that value reliable client relations and operational support.
Experience
Work history, roles, and key accomplishments
Virtual Assistant / Customer Support
Freelance
Jan 2023 - Present (3 years)
Provided remote customer support via email and chat, maintained client records, and followed up on issues to ensure timely resolution for multiple clients. Delivered professional communication and supported online processes.
Salesperson
Dominion Stores
Assisted customers with purchases, answered product questions, and handled cash and sales transactions accurately to support daily sales targets. Managed customer complaints and promoted repeat patronage through excellent service.
Customer Service Officer
2*3 Guest House and Hostels
Welcomed guests and managed front-desk operations, handling bookings, inquiries, and complaints to improve guest satisfaction and repeat business. Maintained accurate records and coordinated with staff to ensure smooth daily operations.
Education
Degrees, certifications, and relevant coursework
UIUniversity of Ilorin
Bachelor of Science, Forestry and Wildlife Management
Completed a Bachelor of Science in Forestry and Wildlife Management with coursework focused on forest ecology, conservation, and wildlife management.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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