Open to opportunities

Veronica Walton

@veronicawalton1

Client Success and Operations leader with strong CRM, communication, and problem-solving skills, supported by 20+ years of real estate expertise.

United States

Message

What I'm looking for

I seek a leadership role where I can improve high-volume client workflows, coach teams, and manage CRM-driven operations in a collaborative, solutions-focused environment.

I am a results-driven Client Success Manager with extensive experience designing and directing brokerage operations, onboarding, recruiting, and CRM-driven marketing systems. I bring an executive solutions-focused approach to coaching teams, resolving complex issues, and delivering proactive, successful closings.

Having served as a Designated Managing Broker and led brokerage and contract workflows since 2004, I manage CRM platforms, coordinate client-facing processes like showings and inspections, and collaborate with boards and programs to support organizational goals. I hold real estate broker licenses, industry certifications, and a Master's in Business Administration.

Experience

Work history, roles, and key accomplishments

Current

Client Success Manager

Current

Veronica Walto

Jan 2004 - Present (22 years 5 months)

Remote-ready client success leader managing high-volume workflows, coaching teams to close transactions, and designing broker and contract workflows to improve client operations and closing rates since 2004.

Client Success Workflow Design CRM Onboarding Recruiting Transaction Coordination Contract Management