Open to opportunities

verolystrone verah

@verolystroneverah

Message

Experienced sales and customer service professional with data analysis skills.

Kenya

Message

What I'm looking for

I seek a role that challenges me and allows for career growth.

I am a dedicated professional with extensive experience in sales, customer service, and data analysis. My career has been marked by a commitment to building strong relationships with clients and stakeholders, ensuring their needs are met while driving organizational growth. I have successfully identified and pursued sales opportunities in various roles, including my recent position as a Bancassurance Officer at Stanbic Bank, where I excelled in life insurance sales and customer engagement.

Throughout my career, I have honed my skills in effective communication and leadership, managing teams and conducting product training to enhance staff performance. My educational background in Statistics and Programming has equipped me with the analytical skills necessary to interpret data and make informed decisions. I am passionate about leveraging my expertise to contribute to the efficiency and success of my future employer.

Experience

Work history, roles, and key accomplishments

Bancassurance Officer

Stanbic Bank

Mar 2024 - Jan 2025 (10 months)

Identified and pursued life insurance sales opportunities within a contact centre. Built and maintained relationships with customers and conducted product training among staff members while addressing life insurance-related complaints.

Sales Customer Service Relationship Management Product Training

Bancassurance Sales Representative

Kenya Commercial Bank

May 2023 - Nov 2023 (6 months)

Acted as an insurance intermediary for life and non-life insurance, managing risk placement and underwriting. Handled claims, maintained proactive communication with stakeholders, and ensured compliance with policies.

Underwriting Claims Management Compliance

Payments Agent

Equity Bank

Mar 2022 - May 2023 (1 year 2 months)

Implemented recruitment strategies for Pay with Equity tills, conducted recruitment campaigns, and visited merchants to provide branding materials while driving merchant transactions and nurturing relationships.

Recruitment Branding Mobile Payments

Education

Degrees, certifications, and relevant coursework

Aspire Institute

Aspire Leaders Program, Leadership

2024 - 2024

Machakos University

Bachelor of Science, Statistics and Programming

2016 - 2021

Sega Silicon Valley

Community Computer Literacy Course, Computer Literacy

2016 - 2016

Completed a course covering introduction to computers, operating systems, and Microsoft Office applications including Excel, Publisher, Word, Access, and PowerPoint.

Bishop Okoth Girls Mbaga Secondary School

Kenya Certificate of Secondary Education, Secondary Education

2012 - 2015

Grade: B+

Activities and societies: Active Member of Mathematics Club, Chairlady Christian Union, Deputy School Head Girl

Achieved a mean grade of B+ in the Kenya Certificate of Secondary Education, actively participated in the Mathematics Club, and held leadership roles as Chairlady of the Christian Union and Deputy School Head Girl.