Joyce Atieno

I am a customer-oriented professional with a strong goal to create smooth and satisfying experiences that foster customer loyalty and positive brand perception. My journey in customer service has equipped me with the skills to effectively address customer needs and provide solutions that enhance their overall experience.

In my recent role as a Bancasurance Sales Representative at Sanlam Life Insurance Company, I successfully offered financial advice to both new and existing customers at a KCB Bank branch. I consistently met predetermined goals and deadlines while engaging in cold calling to onboard new clients. My previous experience as an Actuarial Science intern further honed my analytical skills, allowing me to evaluate services and products effectively.

With a Bachelor of Science in Actuarial Science and a recent Executive Certificate of Proficiency, I am eager to leverage my skills in a customer service role where I can contribute to the company's continued success while ensuring customer satisfaction.