Open to opportunities

Verónica Alvarado Matamoros

@vernicaalvaradomatam

Message

Operational Excellence Coach with a focus on process improvement.

Costa Rica

Message

What I'm looking for

I seek a role that fosters growth, values collaboration, and emphasizes continuous improvement.

I am Verónica Alvarado Matamoros, an Operational Excellence Coach and a dedicated student of Industrial Engineering at the Hispanoamerican University. My experience includes conducting virtual reviews and data collection for various franchise businesses, such as Auntie Anne's and Jamba, to standardize operations across the US market. I pride myself on my attention to detail, strong communication skills, and creativity, which I leverage to provide effective guidance and coaching to franchise owners.

At Auxis, where I currently work, I have been recognized for my peak performance and have taken on the responsibility of mentoring new team members. My role involves collecting data through virtual interviews to facilitate continuous process improvement within the franchise business. I am passionate about helping others succeed and enjoy collaborating with teams to achieve operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Operational Excellence Coach

Current

Auxis

Jun 2023 - Present (2 years 3 months)

Conducted virtual reviews of food franchises like Auntie Anne's and Moe's, providing guidance to standardize businesses across the US market. Collected data through virtual interviews to generate inputs for continuous process improvement.

FranchiseBlast Zenput Mentoring Data Collection Process Improvement Virtual Reviews Coaching Standardization Communication Teamwork

Laboratory Assistant (LBBP)

Universidad Nacional of Costa Rica

Jan 2021 - Present (4 years 8 months)

Collaborated in glassware cleaning and preparation of basic solutions and dilutions for laboratory use. Supported chromatography and electrophoresis testing, including the use of HPLC equipment, sonicators, and centrifuges.

Electrophoresis Sonicators Centrifuges Teamwork Attention To Detail Sonicator

Electoral Adviser

Tribunal Supremo de Elecciones

Feb 2020 - Present (5 years 7 months)

Assisted with election processes by supervising voting boards and supporting voters with disabilities. Ensured regulatory compliance and contributed to vote counting in a professional manner.

Regulatory Compliance Election Processes Voter Support Data Collection Teamwork Communication

Education

Degrees, certifications, and relevant coursework

Universidad Hispanoamericana de Costa Rica

Bachelor of Industrial Engineering, Industrial Engineering

2025 -

Currently pursuing a Bachelor of Industrial Engineering degree at Universidad Hispanoamericana de Costa Rica. This program focuses on optimizing processes and systems within organizations.

Universidad Nacional de Costa Rica

Bachelor of Science Education, Science Education

2019 -

Currently pursuing a Bachelor of Science Education degree at Universidad Nacional de Costa Rica, with 50% of the coursework completed. This program focuses on educational methodologies and scientific principles.