Javier Torres

Manage sales and client acquisition for multiple business centers, increasing occupancy through tailored workspace solutions and coordinated operations to maintain high client retention.

Redesigned CRM workflows and built Power BI/Excel dashboards to improve VIP client experience and support executive decision-making while leading events and marketing delivery.

Developed workflows and automated demand forecasting to improve customer service and resource planning while coordinating implementations across legal, administrative, and commercial teams.

Scaled a family business into a small enterprise within an international franchise, managing national logistics, optimizing routes and inventory, and reducing product loss.

Managed corporate event planning and operations, coordinating logistics, F&B, and reservations to deliver seamless high-profile client experiences and improve service protocols.

Postgraduate specialization in digital marketing and advertising covering strategy, channels, and campaign management.

Postgraduate specialization focused on applying artificial intelligence techniques to marketing strategies and campaigns.

Master's program in marketing management and commercial strategy with emphasis on market analysis and go-to-market planning.

Bachelor's degree in hotel business administration covering hospitality management, operations, and customer service.