Verenchia Plane

I am a dedicated customer support specialist with over three years of experience delivering service across multiple channels including phone, email, and text. I have handled inquiries for diverse industries, maintained accurate records, and adapted quickly to new systems like Google Workspace.

My recent work focused on debt collection and client support, where I managed inbound and outbound calls, negotiated payment arrangements, and provided tailored repayment solutions while maintaining professionalism and empathy.

I excel at multitasking, complaint resolution, administrative support, appointment scheduling, and data entry, and I am comfortable working independently in remote environments to achieve high customer satisfaction.