Tamar Khondlo

Currently serving as a UK Customer Service and Sales Specialist for domestic and general UK clientele, offering home and kitchen appliance insurance. Responsibilities include upselling to new and existing customers for extended coverage, utilizing multiple systems, and performing tech troubleshooting.

Served as a Customer Service and Debt Collection Specialist for a UK gas and electric campaign, ensuring customer needs were met and providing exceptional service. Responsibilities included processing payments, accurate meter readings, and informing customers about products and services while adhering to company processes.

Provided customer and tech support for a USA campaign, handling duties such as tracking orders, troubleshooting online portals, and managing accounts to ensure high CSAT ratings. Upskilled to the Membership Retentions Department, where I sold and retained memberships by explaining fees and terms.

Worked as an Inbound Sales Specialist for an airline USA campaign, selling domestic and international flight tickets. Duties included booking and amending flight schedules, educating customers on products, and utilizing multiple systems.

Completed secondary education, gaining foundational knowledge across various subjects. Developed essential academic and life skills during this period.