Open to opportunities

Verah User

@verahuser

Message

Detail-oriented Claim Officer with strong administrative skills.

Kenya

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated professional with a background in claims assessment and administrative support. My experience at Trident Insurance Company as a Claim Officer has honed my skills in documentation, field inspection, and customer relations. I take pride in my ability to interpret policies accurately and provide exceptional support to clients.

Currently, I am expanding my expertise as an Administrative Assistant at Go Places Digital, where I manage client relationships, oversee calendar and email management, and coordinate travel for the CEO. My role also involves engaging with clients through presentations and managing the company's social media accounts, showcasing my adaptability and commitment to excellence.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Go Places Digital

Oct 2023 - Present (1 year 9 months)

Managed customer relationships and provided comprehensive administrative support, including calendar, email, and task management. Handled CEO's travel arrangements, represented the company at expos, and managed social media accounts.

Customer Service Client Relationship Management Calendar Management Social Media Management Project Management Research

Claim Officer & Admin

Trident Insurance Company

May 2021 - Present (4 years 2 months)

Assessed and documented insurance claims, ensuring thorough review and accurate policy interpretation. Provided essential customer support and managed client relations, enhancing satisfaction through effective communication.

Documentation Customer Support Customer Relations

Education

Degrees, certifications, and relevant coursework

ALX Africa

Virtual Assistant Course, Virtual Assistance

Completed a comprehensive virtual assistant course, gaining skills in administrative support, customer service, and digital tools.

Institute of Meteorological Training and Research

Diploma in Middle Meteorological Technician, Meteorological Technology

Acquired a diploma in meteorological technology, focusing on weather patterns, data analysis, and atmospheric science.

Jaramogi Oginga Odinga University

BSc Actuarial Science with IT, Actuarial Science with IT

Earned a Bachelor of Science degree in Actuarial Science with a focus on Information Technology. Studied risk assessment, statistical analysis, and IT applications in the actuarial field.