Verah User
@verahuser
Detail-oriented Claim Officer with strong administrative skills.
What I'm looking for
I am a dedicated professional with a background in claims assessment and administrative support. My experience at Trident Insurance Company as a Claim Officer has honed my skills in documentation, field inspection, and customer relations. I take pride in my ability to interpret policies accurately and provide exceptional support to clients.
Currently, I am expanding my expertise as an Administrative Assistant at Go Places Digital, where I manage client relationships, oversee calendar and email management, and coordinate travel for the CEO. My role also involves engaging with clients through presentations and managing the company's social media accounts, showcasing my adaptability and commitment to excellence.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Go Places Digital
Oct 2023 - Present (1 year 9 months)
Managed customer relationships and provided comprehensive administrative support, including calendar, email, and task management. Handled CEO's travel arrangements, represented the company at expos, and managed social media accounts.
Claim Officer & Admin
Trident Insurance Company
May 2021 - Present (4 years 2 months)
Assessed and documented insurance claims, ensuring thorough review and accurate policy interpretation. Provided essential customer support and managed client relations, enhancing satisfaction through effective communication.
Education
Degrees, certifications, and relevant coursework
ALX Africa
Virtual Assistant Course, Virtual Assistance
Completed a comprehensive virtual assistant course, gaining skills in administrative support, customer service, and digital tools.
Institute of Meteorological Training and Research
Diploma in Middle Meteorological Technician, Meteorological Technology
Acquired a diploma in meteorological technology, focusing on weather patterns, data analysis, and atmospheric science.
Jaramogi Oginga Odinga University
BSc Actuarial Science with IT, Actuarial Science with IT
Earned a Bachelor of Science degree in Actuarial Science with a focus on Information Technology. Studied risk assessment, statistical analysis, and IT applications in the actuarial field.
ACK St. Lukes
Certificate in Microsoft Office, Microsoft Office
Obtained a certificate in Microsoft Office, demonstrating proficiency in various office applications.
Nyabururu Girls High School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
Completed secondary education and obtained the Kenya Certificate of Secondary Education (KCSE).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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