June Gachoro

I am a dedicated Customer Service Professional with over 3 years of experience in delivering exceptional customer experiences. My background in the insurance industry has equipped me with the skills to handle inquiries, resolve issues, and maintain high-performance metrics. I pride myself on my problem-solving abilities, attention to detail, and effective communication, which have consistently contributed to driving customer satisfaction.

In my previous roles, I have excelled as a Customer Service Representative and a Virtual Assistant. At Call Experts, I provided exceptional support for insurance clients, guiding them through the claims submission process and ensuring accurate documentation. My experience as a Virtual Assistant further honed my administrative skills, allowing me to manage executive-level tasks efficiently while utilizing various tools to streamline operations.

I am passionate about enhancing customer understanding and satisfaction through education and support. My goal is to continue growing in a dynamic environment where I can leverage my skills to contribute to team success and improve customer experiences.