VM

Looking for a job

Venus Moya

@venusmoya

I create welcoming guest experiences through hospitality, community events, and service operations.

What I'm looking for

I'm looking for a hospitality, community, or guest-experience role where I can create engaging programming, support guests, coordinate operations, and help build a welcoming environment.

I've created welcoming guest experiences across Selina, Amazon, Pranamar Yoga Resort, and private real estate rentals. At Selina, I organized social events, partner promotions, and social media marketing that supported the connected atmosphere guests return for.

I've also managed reservations, bookings, guest relations, maintenance coordination, and customer inquiries in fast-paced environments. I bring a calm, solutions-focused approach to concierge service, property operations, and cross-functional hospitality work.

Experience

Work history, roles, and key accomplishments

PM

Property Manager & Concierge

Private Real Estate Manager

Jan 2024 - Dec 2025 (1 year 11 months)

Managed short- and long-term rental properties, overseeing bookings, guest relations, property maintenance, and daily operations.

Property Management Guest Relations Booking Maintenance Operations

PR

Concierge

Pranamar Yoga Resort

Jan 2022 - Dec 2023 (1 year 11 months)

Managed reservations, assisted guests, coordinated bookings, and delivered excellent customer service to ensure a smooth guest experience.

Reservations Guest Relations Customer Service Booking Coordination

AM

Customer Service

Jan 2019 - Dec 2021 (2 years 11 months)

Resolved customer inquiries, coordinated logistics, and communicated clearly under pressure in a fast-paced environment.

Customer Service Problem Solving Multitasking

SE

Community and Marketing Manager

Selina

Jan 2016 - Dec 2018 (2 years 11 months)

Organized social events and promotions with partner communities and ran social media marketing, building a welcoming vibe for the hostel.

Event Planning Social Media Marketing Community Building Promotion

Education

Degrees, certifications, and relevant coursework

HT

Highschool of Santa Teresa

High School Diploma, General Studies

2010 - 2016

Completed high school education at Highschool of Santa Teresa from 2010 to 2016.

Tech stack

Software and tools used professionally

Vibe

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