Udi MorUM
Open to opportunities

Udi Mor

@udimor

Empathetic customer support specialist with a passion for crypto.

Israel
Message

What I'm looking for

I seek a remote role in a mission-driven team that values curiosity and human-centered service.

With over 7 years of experience in customer support, I pride myself on my ability to manage customer interactions with empathy and clarity. My journey has taken me through diverse industries, where I've honed my skills in handling complex inquiries while maintaining a calm and proactive approach. My strong understanding of crypto ecosystems, DeFi platforms, and Web3 tools allows me to provide informed support to clients navigating these innovative spaces.

As the Founder and Customer Experience Lead at Unicorn Workshop, I successfully managed the full customer lifecycle, from inquiries to bookings and follow-ups. My commitment to building trust and loyalty through responsive service has been a cornerstone of my professional ethos. I thrive in dynamic environments and am always eager to learn and adapt, which has been essential in my roles across various organizations.

I am excited about the opportunity to join a mission-driven remote team that values ownership, curiosity, and human-centered service. I bring a unique blend of technical proficiency and a genuine passion for helping others, making me a valuable addition to any team.

Experience

Work history, roles, and key accomplishments

VeNatata NGO logoVN

Donor Communications & Project Assistant

VeNatata NGO

Jan 2019 - Dec 2019 (11 months)

Maintained active communication with donors and partners, producing reports and donor materials to ensure transparency. Supported fundraising and operational logistics with precision.

Education

Degrees, certifications, and relevant coursework

Udi hasn't added their education

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Udi Mor - Founder & Customer Experience Lead - Unicorn Workshop | Himalayas