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@0003215

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I facilitate workshops and guide habit change with practical tools, customer support, and content-driven growth.

Israel

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What I'm looking for

I’m looking for a role where I can facilitate workshops and guide people with practical tools, while supporting customers and improving operations. I thrive in independent work, clear communication, and using tools like Intercom/Zendesk and landing pages.

I’m hands-on with people, facilitation, customer service, and operations management. I lead sessions and workshops, respond to inquiries in real time, and work regularly with hospitality systems, email tools, and landing pages—bringing precise writing and independent management into a remote workflow.

Since 2024, I’ve been self-employed in Workshop Facilitation & Process Guidance, building and delivering practical training for habit change. I teach regulation techniques, focus, and actionable tools across 100+ individual and group sessions, while tailoring ongoing support to each client’s needs and independently planning guidance processes.

Earlier, I managed Digital Content & Marketing with full ownership of content strategy, copywriting, and organic growth on Facebook and Instagram, plus branding and media design using Canva and Photoshop. Before that, I supported international, multiculturally audiences in ongoing operations management at Selina Hotels, handling customer service, logistics, and collaboration with partners and vendors—using systems like OTA/PMS/CRM and tools such as Intercom and Zendesk.

Experience

Work history, roles, and key accomplishments

Current

Workshop Facilitation & Guidance

Current

Self Employed

Jan 2024 - Present (2 years 6 months)

Built and delivered 100+ workshop sessions and provided ongoing process guidance tailored to each client's needs. Developed session frameworks and practical training materials focused on habit change and regulation techniques.

Workshop Facilitation Coaching Training program development Regulation Techniques Focus Techniques client support Written Communication

Digital Content & Marketing

Self Employed

Jan 2023 - Jan 2024 (1 year)

Managed digital content and marketing operations end-to-end, including content strategy, copywriting, and organic social media growth. Created branded media and maintained landing pages and email/user registration infrastructure with real-time troubleshooting.

Content Strategy Copywriting Social Media Growth Social Media Content Creation Branding Graphic Design Landing Pages User Registration Infrastructure Technical Troubleshooting Canva Photoshop Facebook Instagram Capcut

Operations Management

Selina Hotels

Jan 2020 - Jan 2023 (3 years)

Provided ongoing customer service by responding to inquiries, resolving complex issues under pressure, and maintaining high service standards. Supported daily logistics through reservations and operations management platforms and collaborated with external partners and vendors.