Aulia User

A Virtual Assistant who combines an education background with hands-on customer service experience. I’m at my best when I can support clients with clear communication, accurate information, and dependable administrative execution.

In my educator role, I managed student attendance, grades, and assessment data using Google Sheets and Excel, while organizing digital files and preparing reports, schedules, and academic documents. I also maintained consistent records across documents and communicated professionally with students and parents.

As a freelancer customer service assistant, I handled inquiries, explained learning programs clearly, advised clients based on needs, coordinated payments (confirming transactions and proof of payment), and shared contact details for follow-up. I’m currently building stronger virtual-assistant capabilities through email and calendar management and lead generation, and I’m eager to deliver reliable support with attention to detail.