Open to opportunities

Vcharee Wright

@vchareewright

I support patient-centered healthcare operations through behavioral care, HIPAA-compliant documentation, and coordinated administrative services.

United States

Message

What I'm looking for

I'm seeking a team-oriented organization where I can contribute administrative and healthcare expertise, support patient-centered services, streamline workflows, and continue growing in behavioral health and care coordination.

I'm currently providing direct behavioral therapy at Capitol City Residential Health Care, supporting adolescents and adults with developmental and behavioral health needs. I implement individualized intervention plans, document behavioral data, and use crisis intervention techniques to promote client safety and well-being.

Previously, I helped consumers and families navigate insurance programs at Cognosante while managing applications, scheduling, documentation, and confidential information. At CIOX Health, I requested and reviewed medical records for claims and audits, keeping retrieval processes accurate and HIPAA compliant.

My experience also includes psychiatric care at Memphis Mental Health Institute, where I monitored patient behavior and vital signs, provided emotional support, and collaborated on individualized care plans.

I bring more than five years of customer service, administrative support, healthcare operations, documentation management, and patient-centered care experience. I'm committed to accuracy, collaboration, professional integrity, and creating efficient environments for clients and teams.

Experience

Work history, roles, and key accomplishments

Current

Registered Behavior Technician

Current

Capitol City Residential Health Care

Apr 2026 - Present (4 months)

Provided direct behavioral therapy services to adolescents and adults with developmental and behavioral health needs. Implemented individualized behavior intervention plans under BCBA supervision and collected behavioral data while maintaining HIPAA compliance.

Behavioral Therapy Behavior Plans Data Collection HIPAA compliance Crisis Intervention De Escalation Techniques Communication Skills Social Skills Training Adaptive Skills Training

Enrollment Assister

Cognosante

Apr 2023 - Mar 2025 (1 year 11 months)

Greeted and assisted consumers and families, providing insights into insurance processes and available programs. Handled administrative tasks including filing, documentation, scheduling, and data management, and collaborated with teams to support enrollment events and outreach initiatives.

Customer Service Insurance Processes Administrative Support Data Management Documentation Scheduling Confidentiality Collaboration Outreach

Chart Retrieval Specialist

CIOX Health

Oct 2022 - Jan 2023 (3 months)

Requested, reviewed, and collected medical records from hospitals and clinics, ensuring accuracy and HIPAA compliance. Coordinated data organization for insurance claims and audits, streamlining document retrieval for internal and external clients.

Medical Records HIPAA compliance Insurance Claims Audit Collaboration

Psychiatric Technician

Memphis Mental Health Institute

Feb 2022 - Oct 2022 (8 months)

Monitored patient behavior and vital signs, providing emotional and crisis intervention support in a psychiatric care setting. Ensured patient safety and dignity while maintaining compliance with HIPAA and institutional protocols, and worked collaboratively with multidisciplinary teams to develop and implement individualized care plans.

Patient Monitoring Vital Signs Crisis Intervention Emotional Support HIPAA compliance

Cashier/Customer Service/Fulfillment Specialist

Target

Mar 2021 - Feb 2022 (11 months)

Delivered exceptional customer service while managing transactions and resolving client concerns efficiently. Handled merchandise stocking and fulfillment operations, ensuring timely and accurate order processing, and supported store operations by maintaining high standards of organization and accuracy.

Customer Service Cash Handling Transaction Management Fulfillment Order Processing Organization Accuracy