Tasia Smith

I am a healthcare administrative and patient services professional with hands-on experience in co-pay assistance programs, insurance verification, claims processing, and pharmacy payments. I work reliably in fast-paced clinical environments while maintaining HIPAA compliance and accurate documentation.

In my current role I enroll patients into pharmaceutical co-pay assistance programs, verify insurance eligibility, process co-pay payments, and investigate claim discrepancies. I communicate regularly with patients, pharmacies, and insurers to resolve issues and ensure funds are validated.

My background includes direct patient care roles—providing behavioral support as a mental health technician, implementing ABA therapy as a registered behavior technician, and delivering daily living assistance as a personal care assistant. These roles strengthened my patient communication, documentation, and case management skills.

I also have experience in procurement and billing from roles as a purchasing agent and billing & claims specialist, where I evaluated vendor quotes, managed purchase orders, verified coverage, and processed customer payments. I bring a detail-oriented, compliance-focused approach and a commitment to patient-centered service.