Open to opportunities

Vasiliki Chalou

@vasilikichalou

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Dedicated professional with experience in customer service and operations.

Greece

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What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

My name is Vasiliki Halou, and I am a dedicated professional with a strong background in customer service and operations. I graduated from the 7th General Lyceum of Kallithea with excellent conduct and have since pursued my studies in German Language and Literature at the National and Kapodistrian University of Athens. My educational journey has equipped me with strong communication skills and a commitment to excellence.

In my previous roles at Teleperformance Greece, I honed my abilities in sales and legal operations, where I effectively managed inbound calls and provided support in English. My experience has taught me the importance of cooperation, responsibility, and commitment to achieving team goals. I am also proficient in English and have a good knowledge of German, which enhances my ability to connect with diverse clients.

Experience

Work history, roles, and key accomplishments

Meta Legal Operations Specialist

Teleperformance Greece

Apr 2022 - Present (3 years 3 months)

Supported Meta's Legal Operations, focusing on English-speaking tasks. Contributed to the efficient processing of legal inquiries and compliance-related activities.

Legal Operations Compliance Data Entry Problem Solving

Apple Sales Representative

Teleperformance Greece

Aug 2021 - Present (3 years 11 months)

Handled inbound calls for Apple Sales, assisting customers with product inquiries and sales support. Demonstrated strong communication skills in an English-speaking environment.

Customer Service Inbound Sales Support Communication Skills

Education

Degrees, certifications, and relevant coursework

National and Kapodistrian University of Athens

Bachelor's Degree, German Language and Literature

Currently pursuing a Bachelor's Degree in German Language and Literature at the National and Kapodistrian University of Athens. Focusing on the study of German language, literature, and culture.

7th General Lyceum of Kallithea

Diploma, General Studies

Grade: 16.7/20

Graduated from the 7th General Lyceum of Kallithea with a diploma grade of 16.7/20 and excellent conduct. Completed secondary education, gaining foundational knowledge across various subjects.