Karolina UserKU
Open to opportunities

Karolina User

@karolinauser2

Highly organized professional skilled in customer service and data entry.

Greece

What I'm looking for

I am looking for a role that offers growth opportunities and a supportive team environment.

I am a highly organized and detail-oriented professional with extensive experience in customer service, data entry, and team management. My background includes working in high-pressure environments where I excel in planning, problem-solving, and multitasking. I pride myself on my strong communication skills, which have enabled me to ensure efficiency and customer satisfaction in every role I undertake.

Throughout my career, I have held various positions, including Data Entry Call Center Agent at PeopleCert and Customer Service Call Center Agent at Teleperformance. In these roles, I have successfully assisted customers with inquiries, scheduled appointments, and resolved problems through various communication channels. My experience as a Restaurant Shift Leader further honed my ability to supervise staff and maintain high customer service standards.

Currently, I am pursuing further education in Google Data Analytics to enhance my skill set and stay updated with industry trends. I am eager to leverage my skills and experience in a challenging new role that allows for growth and development.

Experience

Work history, roles, and key accomplishments

PE

Call Center Agent

PeopleCert

Feb 2025 - Feb 2025 (0 months)

Assisted candidates with inquiries and exam scheduling, ensuring smooth processes. Resolved problems efficiently via phone, chat, and email, maintaining high customer satisfaction.

RU

Restaurant Shift Leader

Runft

Oct 2021 - Dec 2022 (1 year 2 months)

Supervised staff to ensure smooth shift operations and maintained high customer service standards. Focused on team coordination and operational efficiency.

Education

Degrees, certifications, and relevant coursework

HS

High School

High School Diploma, General Studies

Completed secondary education, earning a High School Diploma.

Tech stack

Software and tools used professionally

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