Karolina User
@karolinauser2
Highly organized professional skilled in customer service and data entry.
What I'm looking for
I am a highly organized and detail-oriented professional with extensive experience in customer service, data entry, and team management. My background includes working in high-pressure environments where I excel in planning, problem-solving, and multitasking. I pride myself on my strong communication skills, which have enabled me to ensure efficiency and customer satisfaction in every role I undertake.
Throughout my career, I have held various positions, including Data Entry Call Center Agent at PeopleCert and Customer Service Call Center Agent at Teleperformance. In these roles, I have successfully assisted customers with inquiries, scheduled appointments, and resolved problems through various communication channels. My experience as a Restaurant Shift Leader further honed my ability to supervise staff and maintain high customer service standards.
Currently, I am pursuing further education in Google Data Analytics to enhance my skill set and stay updated with industry trends. I am eager to leverage my skills and experience in a challenging new role that allows for growth and development.
Experience
Work history, roles, and key accomplishments
Call Center Agent
PeopleCert
Feb 2025 - Feb 2025 (0 months)
Assisted candidates with inquiries and exam scheduling, ensuring smooth processes. Resolved problems efficiently via phone, chat, and email, maintaining high customer satisfaction.
Call Center Agent
Teleperformance
Nov 2024 - Feb 2025 (3 months)
Assisted customers with inquiries, troubleshooting, and problem resolution. Handled interactions via inbound calls, social media, and emails.
Receptionist
Metropol
Dec 2022 - May 2024 (1 year 5 months)
Managed front desk operations, ensuring a welcoming and efficient environment. Proficiently scheduled appointments, coordinated meetings, and managed office supplies.
Restaurant Shift Leader
Runft
Oct 2021 - Dec 2022 (1 year 2 months)
Supervised staff to ensure smooth shift operations and maintained high customer service standards. Focused on team coordination and operational efficiency.
Logistic Disponent
Fixemer Logistic
Aug 2018 - Oct 2021 (3 years 2 months)
Coordinated and optimized transport operations, including route planning and delivery scheduling. Managed fleet resources to ensure timely and cost-effective shipments.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Completed secondary education, earning a High School Diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Karolina?
You can contact Karolina and 90k+ other talented remote workers on Himalayas.
Message KarolinaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
