Vanz User

• Manage and operated a residential renovation company, overseeing all business functions from inception including client acquisition, project scoping, supplier negotiations, and budget management. • Led and coordinated a team of trades people across concurrent projects, ensuring quality standards, timelines, and client expectations were consistently met. • Managed end-to-end administrative operat

Worked as Diretor administrativo at PdA lda .

▸​ Managed printing infrastructure across multiple client sites, overseeing equipment lifecycle planning, preventive maintenance schedules, and cost reporting. ▸​ Maintained accurate inventory records and delivered on-site technical support, achieving high first-contact resolution rates.

▸​ Conducted structured outbound campaigns for sales, customer engagement, and political polling, consistently meeting daily targets. ▸​ Analysed survey data and contributed to insight reports presented to senior researchers and external clients.

▸​ Delivered high-level executive support to the CEO, managing a complex calendar, travel logistics, and confidential correspondence across multiple time zones. (Workplace - Brussels) ▸​ Served as the primary liaison between the CEO and internal departments, board members, and external partners — ensuring seamless communication and decision follow-through. ▸​ Designed and implemented administrativ

▸​ Provided end-to-end support for commercial strategy execution, including pipeline tracking, order management, and software licensing coordination. ▸​ Produced weekly and monthly performance reports and sales analytics that informed data-driven decisions at senior management level. ▸​ Acted as the operational bridge between the sales team, finance, and senior management — resolving bottlenecks a

▸​ Managed end-to-end administrative workflows including supplier communications, procurement coordination, and service delivery tracking. ▸​ Monitored SLAs and operational KPIs, escalating risks proactively and ensuring consistent service standards across the team. ▸​ Supported project coordination activities, maintaining up-to-date documentation and acting as a central point of contact for stake