Open to opportunities

Miyoko Idrissi

@miyokoidrissi1

I support international teams with bilingual administration, onboarding, coordination, and confidential executive operations.

Portugal

Message

What I'm looking for

I'm looking for an international, multicultural role where I can provide bilingual French-English administrative, people, or customer support; coordinate processes and stakeholders; and handle confidential information with accuracy and discretion.

I bring French-English administrative and people support experience from Concentrix, Tiffany & Co., Givenchy, and my own Portugal-based operations.

At Concentrix, I provided high-volume French-language support for a global technology client, resolving product, service, account, and technical issues while maintaining accurate case records and protecting customer information.

For 18 years at Tiffany & Co., I supported the SVP of Marketing and later the SVP of Operations, managing complex calendars, travel, correspondence, reports, presentations, expenses, meetings, and time-sensitive follow-up in an international environment.

I also coordinate schedules, suppliers, budgets, logistics, records, and day-to-day administration for Quinta de los Amigos, drawing on hands-on business operations experience from Canino Grooming. I’m fluent in French and English and bring calm, organised support across multiple stakeholders.

Experience

Work history, roles, and key accomplishments

Current

Founder & Project Manager

Current

Quinta de los Amigos

Mar 2024 - Present (2 years 6 months)

Coordinate schedules, purchasing, suppliers, budgets, logistics, volunteers, and day-to-day administrative needs for a rural hospitality property project. Track priorities, records, and work progress, organizing information and following up independently.

Project Management Scheduling Budgeting Supplier Management Logistics Volunteer coordination Administration

Customer Service Representative

Concentrix

Apr 2025 - Sep 2025 (5 months)

Provided high-volume French-language support for a global technology client, resolving product, service, account, and technical issues. Supported onboarding and training of new colleagues in a remote environment.

French Customer Support Issue Resolution Documentation Onboarding Training Remote Work

Owner & Operations Manager

Canino Grooming

Mar 2018 - Jun 2025 (7 years 3 months)

Managed client scheduling, bookkeeping, purchasing, inventory, records, vendor relationships, and daily business administration. Supervised one employee at peak activity while maintaining responsive service and organized operations.

Operations Management Scheduling Bookkeeping Inventory Management Vendor Management Supervision

Senior Executive Assistant

Tiffany & Co.

Nov 1999 - Apr 2018 (18 years 5 months)

Supported the SVP of Marketing for 18 years and, during the final two years, simultaneously supported the SVP of Operations. Managed complex calendars, executive correspondence, reports, presentations, expense administration, meetings, travel, and time-sensitive follow-up.

Executive Support Calendar Management Travel Coordination Expense Management Outlook Excel Word PowerPoint Confidentiality

Executive Assistant to the President

Givenchy (LVMH)

Aug 1997 - Nov 1999 (2 years 3 months)

Provided dedicated administrative support to the President, including scheduling, international travel, correspondence, reporting, expenses, meetings, and confidential information.

Executive Support Scheduling Travel Coordination Correspondence Expense Management Confidentiality