Vanshika Sharma
@vanshikasharma2
Customer-focused front desk and sales professional driving administrative efficiency and revenue growth.
What I'm looking for
I am a results-oriented front desk and sales professional with over 2.5 years of experience delivering exceptional customer service and administrative support.
I have supported front-end sales teams by scheduling, preparing sales documents, managing customer inquiries, and facilitating communication across departments while selling OEM IT products and services.
At Evaluable Infoserve I contributed to a 30% increase in qualified leads and a 25% increase in annual sales revenue through process improvements, lead generation strategies, and data-driven reporting.
I bring strong multitasking, communication, and problem-solving skills, and I am committed to upholding company standards while helping organizations improve customer satisfaction and operational efficiency.
Experience
Work history, roles, and key accomplishments
Backend Co-ordinator
Evaluable Infoserve Pvt Ltd
Apr 2025 - Present (10 months)
Provide administrative support to front-end sales, prepared sales proposals and reports, and drove a 25% increase in annual sales while increasing qualified leads by 30% over 12 months.
Delivered real-time customer support and telemarketing, helped close sales from new and existing customers and contributed to generating sales via cold calling on ~20% of leads.
Education
Degrees, certifications, and relevant coursework
University of Delhi, School of Open Learning
Bachelor of Arts, Arts
Completed a Bachelor of Arts through the School of Open Learning at the University of Delhi in 2024.
Knowledge Base Institution
Certificate, Computer Basics
Completed a Computer Basics course at Knowledge Base Institution in 2021.
R S Sarvo Girls Senior Secondary School
Intermediate, General
Grade: 2nd
Completed Intermediate (Class 12) at R S Sarvo Girls Senior Secondary School with a 2nd division in 2021.
R S Sarvo Girls Senior Secondary School
High School, General
Grade: 2nd
Completed High School (Class 10) at R S Sarvo Girls Senior Secondary School with a 2nd division in 2019.
Availability
Location
Authorized to work in
Job categories
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