Open to opportunities

Vanshika Sharma

@vanshikasharma2

Message

Customer-focused front desk and sales professional driving administrative efficiency and revenue growth.

India

Message

What I'm looking for

I seek a customer-facing role where I can combine administrative support and sales, contribute to revenue growth, and work in a collaborative, process-driven team focused on continuous improvement.

I am a results-oriented front desk and sales professional with over 2.5 years of experience delivering exceptional customer service and administrative support.

I have supported front-end sales teams by scheduling, preparing sales documents, managing customer inquiries, and facilitating communication across departments while selling OEM IT products and services.

At Evaluable Infoserve I contributed to a 30% increase in qualified leads and a 25% increase in annual sales revenue through process improvements, lead generation strategies, and data-driven reporting.

I bring strong multitasking, communication, and problem-solving skills, and I am committed to upholding company standards while helping organizations improve customer satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Backend Co-ordinator

Current

Evaluable Infoserve Pvt Ltd

Apr 2025 - Present (1 year 2 months)

Provide administrative support to front-end sales, prepared sales proposals and reports, and drove a 25% increase in annual sales while increasing qualified leads by 30% over 12 months.

Sales Operations Lead Generation CRM Reporting Sales Forecasting Customer Relationship Management Microsoft Office

Customer Associate

Reliance Jio

Dec 2021 - Mar 2025 (3 years 3 months)

Delivered real-time customer support and telemarketing, helped close sales from new and existing customers and contributed to generating sales via cold calling on ~20% of leads.

Telemarketing Customer Support Order Management CRM Phone Support Data Entry Conflict Resolution Multitasking