Open to opportunities

maxwell francis

@maxwellfrancis

Message

Customer-focused telesales and front desk professional with 3.5 years’ experience.

India

Message

What I'm looking for

I want a challenging career that offers opportunities for growth and continuous learning. I aim to contribute effectively, take on more responsibilities, and be part of a team that achieves organizational objectives.

I’m a confident and dynamic professional with 3.5 years of experience in customer relationship management and administrative roles. My expertise lies in end-to-end telesales strategy management and building positive relationships with customers by understanding their requirements. I’m skilled in maintaining strong customer relationships and making quick, confident decisions to provide effective solutions.

Through roles including Front Desk Executive and product selling across pharma wholesale/retail and telecom household appliances, I’ve strengthened my customer interaction and sales effectiveness. With good communication skills, a positive attitude, and a strong ability to build customer relationships, I’m a fast learner who contributes to a team and supports organizational objectives.

Experience

Work history, roles, and key accomplishments

Household Appliances Sales

Segura Telecom

Nov 2014 - Feb 2016 (1 year 3 months)

Handled telecom-related product selling for household appliances, focusing on customer engagement and relationship building. Worked to meet sales objectives by communicating product value and responding to customer needs.

Product Sales Household Appliances Sales Customer Relationship Management Negotiation Communication Skills

Pharma Product Seller

Dhanwantary Medicare & Research Centre Pvt. Ltd.

Mar 2016 - Present (10 years 3 months)

Sold all pharma products as part of wholesale/retail operations by understanding customer requirements and providing suitable solutions. Maintained strong customer relationships and supported efficient administrative workflows.

Pharma Sales Customer Relationship Management Account Management Communication Skills Administrative Support

Front Desk Executive

Lynq Cico

Provided front desk support and maintained guest/customer service by handling inquiries and day-to-day administrative coordination. Built positive customer relationships through responsive communication.

Front Desk Operations Customer Service Administrative Support Communication Skills Customer Relationship Management Problem Solving