VUVanessa User
@vanessasequeira
Dedicated hospitality professional with strong customer service skills.
PortugalWhat I'm looking for
I am a dedicated hospitality professional with extensive experience in reception and customer service roles. Currently, I worked as a receptionist at Pestana Pousada Vila Real de Santo António, where I managed check-in and check-out procedures, process payments, and provide essential support to guests. My role allowed me to interact with diverse individuals, ensuring their stay is enjoyable and comfortable.
Previously, I worked as a waitress at Snack-Bar Fortaleza, where I honed my skills in food preparation and customer interaction. My ability to adapt and learn quickly has been a significant asset in my career. I am passionate about delivering exceptional service and creating memorable experiences for guests.
Experience
Work history, roles, and key accomplishments
Receptionist
Pestana Pousada Vila Real de Santo António
Mar 2023 - Present (2 years 4 months)
Handling check-in and check-out, processing payments, assigning rooms, and assisting guests with tourism-related inquiries.
Receptionist
Pestana Pousada Vila Real de Santo António
Mar 2023 - Dec 2023 (9 months)
Responsible for check-in and check-out procedures, processing payments, room assignments, and providing support and tourism-related information to guests.
Receptionist
Pestana Pousada Vila Real de Santo António
Dec 2022 - Mar 2023 (3 months)
Managed check-in and check-out processes, processed payments, assigned rooms, and provided guest support and tourism information.
Waitress
Snack-Bar Fortaleza
Feb 2017 - Dec 2021 (4 years 10 months)
Prepared quick meals and drinks, operated the cash register, cleaned work areas, and provided table and counter service.
Education
Degrees, certifications, and relevant coursework
Do It Better
Upper Secondary Education, General Education
2021 - 2021
Completed upper secondary education with a focus on practical skills and personal development.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
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