Paula Rodrigues
@paularodrigues
Multilingual receptionist with strong administrative and customer service skills.
PortugalWhat I'm looking for
As a dedicated receptionist with extensive experience in customer service and administrative tasks, I pride myself on my ability to manage client interactions effectively. My journey began in 2006, and over the years, I have honed my skills in various roles, including as a receptionist at Hôtel Moderne and Hotel L’Aiglon Bylitis, where I successfully handled client requests and complaints.
My academic background includes a degree in Information and Documentation Sciences from Universidade Aberta, which complements my practical experience. I am fluent in multiple languages, including French, Portuguese, English, and Spanish, allowing me to communicate effectively with a diverse clientele. I am committed to providing exceptional service and ensuring customer satisfaction in every interaction.
Experience
Work history, roles, and key accomplishments
Recepcionista Polivalente
Hôtel Moderne
Jun 2023 - Jun 2024 (11 months)
At Hôtel Moderne, I managed client reception, handled administrative tasks, addressed customer inquiries, and processed payments. I also generated statistical reports and monitored daily activities.
Recepcionista
Hotel L’Aiglon Bylitis
Apr 2023 - Jun 2023 (2 months)
As a receptionist at Hotel L’Aiglon Bylitis, I was responsible for welcoming guests, managing bookings, and ensuring a smooth check-in and check-out process.
Recepcionista
Prefeitura de Sines
Aug 2007 - Apr 2022 (14 years 8 months)
Worked as a receptionist at the municipal camping site and managed historical and administrative archives. I was responsible for customer service and administrative duties.
Empregada de Mesa
Lojinha da Avó
Jan 2007 - Mar 2007 (2 months)
Provided customer service and managed dining area operations as a waitress at Lojinha da Avó.
Education
Degrees, certifications, and relevant coursework
Universidade Aberta
Licenciatura, Ciências da Informação e Documentação
2012 - 2016
Licenciatura em Ciências da Informação e Documentação, focando na gestão de informações e documentação em diversas áreas, preparando os alunos para atuar em ambientes de informação e documentação.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
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