At iHeartMedia, I lead cross-functional teams improving NetSuite business processes, resolving production incidents, and delivering billing, payment portal, invoice, and financial-form enhancements.
Previously at Booz Allen Hamilton, I partnered with DoD stakeholders and IT teams to implement applications, define requirements, lead testing and UAT, and support acquisition, contract management, and SharePoint initiatives. Across more than 16 years, I've used Agile practices, process analysis, technical documentation, and training to help teams deliver effective systems and business outcomes.
Zimbabwe