Sindel Esquivel
@sindelesquivel
Administrative and patient services coordinator managing appointments, confidential records, and database updates.
Costa RicaWhat I'm looking for
In my Administrative & Patient Services Coordinator work in Healthcare & Clinical Practicums, I coordinate appointment schedules and patient flow in high-pressure environments. I maintain confidential records and update the EDUS system with strict accuracy.
At Consisa, I supported complex user accounts and critical cases, documented crisis containment, and prepared case summaries for cross-functional reporting. At Bill Gosling Outsourcing, I completed corporate onboarding and handled multi-channel communication workflows and client queries.
Experience
Work history, roles, and key accomplishments
Administrative & Patient Services Coordinator
Healthcare & Clinical Practicums
Jan 2023 - Present (3 years 9 months)
Coordinated daily appointment scheduling, calendar planning, and patient flow in high-pressure operational environments. Maintained confidential records and database updates in the EDUS system with strict accuracy and zero error tolerance.
Operations & Customer Support Representative
Bill Gosling Outsourcing
Aug 2026 - Sep 2026 (1 month)
Completed intensive corporate onboarding focused on high-level customer support, account coordination, and executive communication standards. Managed multi-channel communication workflows, CRM navigation, and active listening to resolve client queries efficiently.
Support & Operations Assistant
Consisa
Apr 2026 - Jul 2026 (3 months)
Provided administrative and operational support in managing complex, high-demanding user accounts and critical cases. Executed crisis containment protocols, de-escalated high-stress inquiries, and maintained rigorous documentation logs.
Education
Degrees, certifications, and relevant coursework
Universidad Hispanoamericana
Bachelor's Degree
2023 -
Pursuing a Bachelor's degree, currently in progress.
Colegio Benjamín Franklin
High School Diploma
2017 - 2022
Completed high school education.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Salary expectations
Job categories
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