At Parallon (Auxis), I review payer-rejected insurance claims, validate patient eligibility, correct diagnosis, procedure, and condition code issues, and route cases requiring additional action. I consistently work toward a daily productivity target of 80 claims.
Previously, I supported users at DXC–Pertec with application troubleshooting, ticket escalation, and access management for Lithia's billing and documentation system. I also bring customer service and accounting assistance experience, with native Spanish and C2-level English.

