Valarie Jensen
@valariejensen
Customer service professional with strong organizational and interpersonal skills.
What I'm looking for
I am a dedicated customer service professional with a Bachelor's Degree in Psychology and Motion Pictures from the University of Miami. My journey has equipped me with strong interpersonal skills and a knack for quickly learning new concepts. I thrive in dynamic environments, where I can anticipate guest needs and deliver outstanding service.
Throughout my career, I have held various roles that honed my abilities in problem-solving and communication. As an Administrative Assistant at Capital Analytics, I conducted market research and maintained crucial company accounts, ensuring seamless coordination across departments. My experience as a Reservationist at Komodo Restaurant allowed me to manage high-profile clients and develop my skills in handling sensitive information with discretion.
My background in the restaurant industry, including positions at The Cheesecake Factory and Outback Steakhouse, has further strengthened my ability to work under pressure while maintaining a positive attitude. I am passionate about creating memorable experiences for guests and am eager to bring my skills to a new opportunity.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Capital Analytics
Oct 2023 - Jun 2025 (1 year 8 months)
Conducted market research across the USA, expanding business intelligence and connecting with industry leaders. Maintained company accounts, processed deal contracts, and coordinated communication across all departments.
Reservationist
Komodo Restaurant
May 2022 - Jul 2023 (1 year 2 months)
Managed high-profile clients and celebrities, handling credit card authorizations and utilizing CRM programs. Promptly managed emails and phone calls, described information and policies, and performed various office duties.
Server
The Cheesecake Factory
Jan 2021 - Apr 2022 (1 year 3 months)
Demonstrated extensive menu knowledge and applied advanced serving techniques. Complied with strict financial transactional policies throughout shifts.
Server
Outback Steakhouse
Jan 2019 - Mar 2020 (1 year 2 months)
Worked in a fast-paced restaurant environment, demonstrating expertise in steak and alcohol knowledge. Maintained a teamwork-oriented mindset while managing large party sections and various side work duties.
Education
Degrees, certifications, and relevant coursework
University of Miami
Bachelor's Degree, Psychology and Motion Pictures
Grade: Scholarship
Activities and societies: Received the George W. Jenkins Scholarship (2018-2022)
Completed a Bachelor's Degree in Psychology and Motion Pictures. Awarded the George W. Jenkins Scholarship, providing a four-year full-ride scholarship.
Availability
Location
Authorized to work in
Job categories
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