At Zenin Growth Partners Pvt. Ltd., I supported business development through prospect research, lead generation, outreach, and relationship building. I also tracked activities and supported pipeline development and follow-ups.
At Tronicles System Services, LLP, I led and supported customer service representatives, monitored performance metrics, and coordinated operational requirements. I provided coaching and process guidance while handling escalations and client-related communication.
I started at Tronicles System Services, LLP as a Customer Service Representative, handling customer queries, following campaign procedures, and maintaining activity records against performance and quality targets.
