Uwah Justina

Respond to customer inquiries via in-person, phone, email, mail, and social media. Address complaints promptly, resolving or escalating as needed. Manage social media inquiries, ensuring timely responses.

Welcomed and attended to guests, ensuring a premium nightlife experience. Took and processed orders, coordinating with the bar and kitchen for timely service. Engaged with customers professionally, handling inquiries and ensuring satisfaction.

Welcomed and assisted guests, ensuring a positive dining experience. Took and processed orders, coordinating with kitchen and bar staff for timely service. Handled customer inquiries and complaints professionally.

Ensured staff readiness and resource availability for smooth operations. Maintained customer records and monitored job processing for timely delivery. Collaborated with the team to resolve customer complaints effectively.

Managed customer inquiries and complaints via phone calls and emails, ensuring prompt and effective resolutions. Provided in-person assistance, welcoming customers with professionalism and a warm, friendly attitude.

Welcomed customers warmly, ensuring a friendly and inviting atmosphere while guiding them to their seats. Ensured customer comfort and relaxation before taking orders, providing a seamless dining experience.

Oversaw front-of-house operations, ensuring customers received a warm welcome and efficient seating. Maintained service quality standards, ensuring guests had a comfortable and seamless dining experience.

Welcomed and seated guests warmly, ensuring a friendly and inviting dining atmosphere. Took and confirmed customer orders with accuracy, catering to special requests and dietary preferences.

Pursuing a course in Virtual Assistance, aimed at enhancing skills in administrative support and remote work.

Completed a course on Communication and Leadership Skills, enhancing abilities in effective communication and team leadership.

Participated in a course on Cryptocurrency and Forex Trading, gaining insights into financial markets and trading strategies.

Engaged in a mentorship program focused on Drop-Shipping, learning about e-commerce and business operations.

Grade: Upper Credit

Studied Business Administration, focusing on the principles of management, finance, and organizational behavior, achieving an Upper Credit.