Ajide Kanyinsola
@ajidekanyinsola
Customer-focused administrative professional excelling in reception and support.
NigeriaWhat I'm looking for
I am a dedicated customer-care and administrative professional with a BSc in Political Science and hands-on experience across retail, hospitality, and corporate settings. I consistently deliver high customer satisfaction through clear communication, problem resolution, and dependable front-desk management.
My background includes roles as a customer care representative, receptionist, and secretary where I managed guest interactions, processed transactions, coordinated meetings and travel, and maintained accurate records and office systems. I bring strong Microsoft Office skills, attention to detail, and the ability to work with minimal supervision.
I am committed to continuous learning and professional development, and I contribute practical suggestions to improve customer experience and operational workflows. I thrive in team environments and prioritize discretion when handling confidential information.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Top Fashion Store
Jan 2024 - Present (1 year 9 months)
Responded to customer inquiries via phone and email, resolved complaints, and provided product information and styling advice to improve customer satisfaction and retention.
Receptionist
K&D Hotel
Jan 2023 - Dec 2023 (11 months)
Handled guest registrations, processed payments, coordinated with housekeeping and maintenance, and resolved guest inquiries to ensure seamless guest experiences.
Customer Care Representative
Jazzy Burger
Jan 2022 - Dec 2022 (11 months)
Responded to customer inquiries via phone, email, and chat, resolved complaints, processed orders and returns, and managed technical and service issues promptly.
Secretary
Medvron Group of Companies
Jan 2022 - Present (3 years 9 months)
Managed front desk and correspondence, coordinated travel and meetings, prepared documents and presentations, and maintained confidential records and office supplies.
Customer Care Representative
Stochut Companies
Jan 2022 - Present (3 years 9 months)
Managed front desk operations, coordinated meetings and appointments, maintained records and databases, and provided customer service while handling confidential information.
Education
Degrees, certifications, and relevant coursework
BUBowen University
Bachelor of Science, Political Science
Completed a Bachelor of Science in Political Science, focusing on political systems and public administration.
WCWest African Examinations Council
WAEC Certificate, Secondary Education
Obtained the West African Examinations Council secondary school certificate in 2017.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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