Ogundele Simon
@ogundelesimon
Dependable public administration professional skilled in customer service, administrative support, and operations.
What I'm looking for
I am a motivated public administration professional with practical experience in customer service, operations, and administrative support. I bring strong interpersonal skills and a dependable work ethic developed through roles in service and education settings.
In my current role as a Customer Service / Operations Assistant, I assist customers with inquiries and troubleshooting, maintain accurate transaction and interaction records, and support daily operations to ensure smooth service delivery. I focus on building positive customer relationships through clear, professional communication.
Earlier, I provided administrative and classroom support during my NYSC placement, contributing to record organization, student coordination, and school programs. I have also supported event coordination and production logistics in part-time production assistant work.
I am adaptable, a quick learner, and comfortable working with minimal supervision. I seek opportunities where I can contribute to organizational growth while continuing to develop my administrative and customer service capabilities.
Experience
Work history, roles, and key accomplishments
Customer Service Assistant
U-Go Connect Communication Company
Jan 2021 - Present (5 years 2 months)
Assist customers with service inquiries and troubleshooting while maintaining accurate transaction and interaction records to support smooth daily operations and improve customer satisfaction.
Administrative Support
Isedo Grammar School
Jan 2019 - Jan 2021 (2 years)
Provided administrative and classroom support, organized records and coordinated students to streamline school programs and assist staff during the NYSC placement.
Production Assistant
Restoration Dancing & Film Production
Supported event coordination and production logistics, assisting with team organization and task execution during projects to ensure timely delivery.
Education
Degrees, certifications, and relevant coursework
Kwara State Polytechnic
Higher National Diploma, Public Administration
2017 - 2019
Completed a Higher National Diploma in Public Administration with practical administrative and organizational training.
Kwara State Polytechnic
National Diploma, Public Administration
2014 - 2016
Completed a National Diploma in Public Administration focusing on foundational administrative skills and record keeping.
Availability
Location
Authorized to work in
Job categories
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