UMUSANASE Melissa
@usanasemelissa
Aspiring accounting professional with strong customer service skills.
RwandaWhat I'm looking for
My name is Melissa Usanase, and I am currently pursuing a degree in Accounting at the Adventist University of Central Africa. With a solid educational foundation and hands-on experience in customer service, I am passionate about leveraging my skills to contribute to a dynamic team.
Over the past two years, I have honed my abilities as a Customer Service and Sales Representative in a hardware store. This role has equipped me with essential skills in time management, decision-making, and effective communication. I thrive in fast-paced environments and enjoy resolving customer inquiries while ensuring their satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Hardware Store
Jan 2020 - Present (5 years 5 months)
Worked as a customer service and sales representative in a hardware store for 2 years. Responsibilities included responding to customer inquiries, providing product information, resolving complaints, and maintaining accurate records of interactions.
Education
Degrees, certifications, and relevant coursework
AAAdventist University of Central Africa
Bachelor of Accounting, Business
2023 -
IFAK
High School Diploma, Secondary Education
2019 - 2022
Mere du Verbe
High School Diploma, Secondary Education
2016 - 2018
Tech stack
Software and tools used professionally
Availability
Location
RwandaAuthorized to work in
Job categories
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