Umoren Evans
@umorenevans
I resolve customer issues quickly through live chat, WhatsApp Business, and email support.
NigeriaWhat I'm looking for
At Airtel in Lagos, I handled customer inquiries through chat and email, resolving order, payment, and delivery issues with fast response times.
I've supported CRM customers via WhatsApp Business and email for over two years, maintaining accurate interaction records and improving satisfaction through clear, friendly communication.
I'm seeking a full-time remote Live Chat Associate role where I can deliver fast, accurate, customer-focused support.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Airtel
Jan 2021 - Jan 2023 (2 years)
Handled customer inquiries via chat and email with fast response time. Resolved issues related to orders, payments, and deliveries, and maintained accurate customer interaction records.
Education
Degrees, certifications, and relevant coursework
Umoren hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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