Open to opportunities

Oyewole Christiana

@oyewolechristiana

Message

I resolve customer concerns across phone, WhatsApp, email, and chat.

Nigeria

Message

What I'm looking for

I'm seeking a remote customer care role where I can provide outstanding customer experiences through professional, empathetic support and effective problem-solving.

At Pocket Plus, I supported customers through phone calls, WhatsApp, and face-to-face interactions, resolving inquiries and complaints professionally.

I've maintained accurate customer and transaction records, educated customers on products and services, and built strong relationships that increased customer satisfaction. I'm seeking a remote customer care role where I can contribute to outstanding customer experiences through empathy, communication, and problem-solving.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Pocket Plus

Jun 2021 - Oct 2023 (2 years 4 months)

Assisted customers through phone calls, WhatsApp, and face-to-face interactions, resolving complaints professionally and maintaining accurate records. Educated customers on products and services while building strong relationships to increase satisfaction.