Open to opportunities

Umar User

@umaruser10

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Port Health Technical Officer at City of London who inspected imported goods and vessels for legal compliance.

United Kingdom

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What I'm looking for

I'm seeking to contribute to a public sector organisation, supporting service improvement, operational excellence, and positive outcomes for customers and communities.

At City of London, I conducted inspections of imported goods and vessels to check compliance with UK legislation and regulatory standards. I produced inspection reports, maintained accurate records, and analysed supporting evidence.

As an Operations & Aviation Security Officer at EGS – Stansted Airport, I followed strict aviation security procedures and maintained operational records. I communicated with passengers, colleagues, and external agencies, escalating issues appropriately.

At Lumia Digital Agency, I checked company work for risks or broken laws, helped review files and processes, and supported staff with policy and legal updates. Earlier, in Customer Service & Operations at A2Zee Tyres, I managed bookings and enquiries while maintaining customer documentation.

Experience

Work history, roles, and key accomplishments

Operations & Aviation Security Officer

EGS

Feb 2026 - Aug 2026 (6 months)

Worked within a highly regulated environment, ensuring compliance with strict aviation security procedures. Maintained accurate operational records and communicated professionally with passengers, colleagues, and external agencies.

Aviation Security Compliance Records Management Communication Skills Attention To Detail Incident Reporting

Port Health Technical Officer

City of London

Oct 2024 - Apr 2025 (6 months)

Conducted inspections of imported goods and vessels to ensure compliance with UK legislation and regulatory standards. Produced detailed inspection reports and maintained accurate records using internal systems.

Compliance Inspections Report Writing Records Management Stakeholder Engagement Data Analysis

Customer Service & Operations

A2Zee Tyres

Jan 2017 - Dec 2022 (5 years 11 months)

Delivered excellent customer service within a busy customer-facing environment. Managed bookings, enquiries, and customer documentation while maintaining accurate records.

Customer Service Booking Management Documentation Communication Skills Time Management

Compliance Coordinator

Lumia Digital Agency

Checked company work to identify risks or broken laws, ran audits, and helped train staff on policies and legal updates. Wrote reports and answered compliance questions for different teams.

Compliance Audit Risk Assessment Report Writing Training Policy Implementation