At Transport for London, I coordinate daily transport operations, monitor real-time service performance and respond to incidents and service disruptions. I also maintain incident records and operational reports.
I liaise with drivers, station staff, maintenance teams and external stakeholders to coordinate operational responses, following health and safety procedures and established processes.
At Swissport, I coordinated daily activities supporting airline ground handling services at Stansted Airport. I processed flight schedules, crew rosters and operational information, and shared real-time flight updates with relevant teams.
My work at Swissport also involved maintaining flight and service records, processing documents and assisting with compliance checks. I hold a Master’s degree in Project Management from Anglia Ruskin University and a Bachelor’s degree in Architecture from Coventry University.
