At Cosmofeed, I provided technical and customer support to platform creators, diagnosing issues such as AutoDM failures through backend analysis. I also tracked support tickets and shared recurring issue patterns with the product team.
At Agrim, I prepared BRDs and FRDs, gathered requirements, and used SQL to validate data across systems. I supported UAT by designing test scenarios and logging discrepancies, and received the Rising Star of the Year office award.
On my Zomato Sales Analysis project, I analyzed restaurant sales data with Python, Pandas, and NumPy. I created visualizations with Matplotlib and Seaborn to show revenue trends, customer preferences, and high-demand locations.
