Udaykumar User

I am a strategic and data-driven customer success and sales professional with over five years of experience driving product adoption, revenue growth, and operational efficiency across hospitality, foodtech, and digital services. I specialize in translating client needs into measurable adoption and marketing strategies that improve product performance and customer experience.

My background includes client onboarding, vendor success, B2B sales, and operations optimization, with hands-on experience using analytics and CRM tools to inform decisions. I have led initiatives that increased digital service adoption, nurtured long-term stakeholder relationships, and delivered data-driven recommendations to enhance platform efficiency.

I hold a Master’s in Business Administration and a Masters in International Management (Finance and Accounting) and have completed certifications in analytics, customer service, and agile practices. I thrive in cross-functional environments where I can combine analytics, process improvement, and client engagement to drive measurable business impact.