At Amperecloud GmbH, I work on implementing complex software and energy solutions, from requirements analysis through coordination to implementation. I also handle commercial negotiations, including contracts and upselling.
At Unicepta, I managed a portfolio of enterprise customers, supported customer satisfaction and retention, and worked with AI solutions based on big data.
At LemonOne, I managed customer relationships by aligning customer needs with internal processes and building a feedback loop to encourage engagement with the product.
At Zalando, I managed a portfolio of enterprise partners in the Zalando Partner Program, sharing regular KPI updates and monitoring product availability on the platform. My tools include Salesforce, HubSpot, MicroStrategy, MS Office, and Google Workspace.
