Full-time or part-time remote roles in Customer Support, Virtual Assistance, Data Entry, or Content Moderation. Immediately available, comfortable working across different time zones. I thrive in structured, detail-oriented roles involving clear processes, accurate documentation, and independent execution. Open to positions where consistency and attention to detail matter.
Uchenna Humphrey
@uchennahumphrey
Detail-oriented virtual assistant and customer support specialist bridging tech, research, and clean execution.
What I'm looking for
I’ve built my career around getting things right—through IT support, virtual assistance, data management, and research analysis. I’m the person who notices details others miss and follows through until systems work reliably for the people using them.
In a healthcare IT support role, I provided first-line support, kept hardware/software operations running smoothly, and maintained a digital inventory system that ensured real-time accuracy of drug stock records—eliminating manual stock checks. I also updated and version-controlled official documents, managed routine staff communications error-free, and handled escalation decisions with clear documentation. As a project manager, I led executive-level planning and delivery of four large public outreach events while coordinating stakeholders and producing accurate campaign documentation; in freelance research work, I delivered analysis and reports with a 100% positive feedback record and zero complaints.
Experience
Work history, roles, and key accomplishments
Information Technology Support Officer
First Dove of Peace (Healthcare)
Jan 2025 - Present (1 year 10 months)
Delivered IT support and inventory management across 2 healthcare facilities, handling 100+ weekly tasks including troubleshooting and staff assistance. Increased inventory update frequency from once daily to 5x daily, reducing manual entry errors. Resolved most issues same-day, escalating complex cases to specialist support.
Information Technology Support Officer
First Dove of Peace
Jan 2025 - Present (1 year 10 months)
Delivered IT support and inventory management across 2 healthcare facilities, handling 100+ weekly tasks including troubleshooting and staff assistance. Increased inventory update frequency from once daily to 5x daily, reducing manual entry errors. Resolved most issues same-day, escalating complex cases to specialist support.
Project Manager
Peer Education & Training
Jan 2025 - Jan 2026 (1 year)
Served in executive leadership of a 50-member community team, planning and executing 4 large-scale outreach events over 12 months, including a public health event drawing 500+ attendees. Managed event budgets, logistics, and stakeholder communication end-to-end. Produced and distributed media documentation and campaign reports for each programme.
Freelance Researcher
Freelance | Self-Employed
Oct 2022 - Dec 2024 (2 years 2 months)
Delivered research support to 15+ independent clients over 2 years, managing turnaround from 48-72 hours for standard requests to several weeks for in-depth projects involving questionnaire design and methodology evaluation. Synthesised findings into structured reports tailored to each client’s scope. Maintained a 100% positive feedback record with zero complaints.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor of Science - BS, Political Science
2018 - 2023
Nnamdi Azikiwe University
Bachelor of Science (B.Sc.), Political Science
2018 - 2023
Grade: Second Class Upper
Earned a B.Sc. in Political Science from Nnamdi Azikiwe University (Second Class Upper). Completed the degree between 2018 and 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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