Open to opportunities

Gbemisola Adeniran

@gbemisolaadeniran

Message

Detail-oriented virtual assistant with expertise in customer support.

Nigeria

Message

What I'm looking for

I am looking for remote roles that offer long-term contracts and opportunities for growth.

I am a detail-oriented and reliable virtual assistant with extensive experience in customer support, cold calling, instructional content development, and healthcare administration. My skills include confidential data handling, scheduling, reporting, and training support. I bring clarity, initiative, and follow-through to both fast-paced and quiet behind-the-scenes operations.

Currently, I provide administrative support for a U.S.-based home health company, where I excel in report preparation, payroll coordination, and quality assurance tracking. I have successfully extracted and compiled over 600 records of confidential client data, demonstrating persistence and precision in my work. Additionally, I design training guides and maintain confidential databases while coordinating across remote teams.

As a freelance cold calling specialist, I have placed over 150 calls per week, achieving a high response rate and maintaining CRM accuracy. My experience as a community manager on Twitter/X has allowed me to build a substantial following and manage customer interactions effectively. I am passionate about leveraging my skills to contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

Current

Cold Calling Specialist

Current

Freelance

Jan 2024 - Present (1 year 6 months)

Successfully placed over 150 cold calls weekly to small business owners, consistently booking warm leads. Maintained over 90% CRM accuracy and efficiently scheduled discovery calls. Tailored messaging to overcome objections and significantly boost response rates.

Cold Calling Lead Qualification CRM Management Sales Communication Objection Handling

Current

Virtual Assistant & QA Support

Current

U.S.-Based Home Health Company

Sep 2023 - Present (1 year 10 months)

Provided comprehensive administrative support, including report preparation, payroll coordination, and quality assurance tracking. Efficiently extracted and compiled over 600 confidential client records from Axxess into structured Excel sheets, demonstrating precision and speed. Researched, wrote, and designed training guides via PowerPoint for onboarding, building and grading knowledge quizzes, a

Data Entry Quality Assurance Microsoft Excel PowerPoint Administrative Support Training Delivery

Current

Freelance Data Vendor & Community Manager

Current

Self-Employed (Twitter/X)

Oct 2022 - Present (2 years 9 months)

Built and scaled a social media account to over 5,000 followers, specializing in mobile data sales. Facilitated more than 300 monthly orders during peak periods with full transparency. Managed over 100 customer chats weekly and led successful promotional campaigns, including 50+ social giveaways through influencer partnerships.

Social Media Management Community Management Sales Customer Service Digital Marketing Data Sales

Administrative Assistant

Private Family Business Networking Platform Launch

Jan 2018 - Present (7 years 6 months)

Migrated over 300 user records from manual formats into a live digital platform, ensuring accurate backend entry and user account creation. Communicated with users to assist with setup and troubleshooting, providing essential support during the launch phase. Contributed to early operational structure and suggested the final brand name, participating in informal strategy discussions.

Data Migration User Support Troubleshooting Administrative Support Brand Development Communication

Education

Degrees, certifications, and relevant coursework

Olabisi Onabanjo University

Bachelor of Science, Chemistry Education

Activities and societies: Instructional Design & Delivery – In-Service Training: Built full onboarding modules (writing, formatting, visuals), created quizzes using Google Forms & issued certificates, graded responses, tracked completion, and handled onboarding.

Graduated in 2023 with a B.Sc. in Chemistry Education. Completed a project on Instructional Design & Delivery for In-Service Training, which involved building full onboarding modules, creating quizzes, and managing certification.