TBTyshina Brown
@tyshinabrown
Dynamic business development specialist with strong customer service skills.
United StatesWhat I'm looking for
I am a dedicated professional with a diverse background in business development, customer service, and payroll management. My experience spans various industries, including healthcare, retail, and education, where I have honed my ability to multitask and manage responsibilities effectively. I thrive in fast-paced environments and am committed to delivering exceptional service to clients and colleagues alike.
Throughout my career, I have successfully identified and pursued new business opportunities, contributing to revenue growth and market expansion. My analytical skills were showcased during a competitive analysis project using QlikView, which led to strategic adjustments in marketing efforts. Additionally, I introduced a new CRM system that significantly improved operational efficiency, saving valuable time for my team.
As a compassionate individual, I have also worked closely with special needs children and provided personal care assistance, ensuring their well-being and comfort. I am eager to leverage my skills and experiences in a role that allows me to contribute positively to an organization while continuing to grow professionally.
Experience
Work history, roles, and key accomplishments
Account Specialist Rep./Sales
Dish Network
Jun 2022 - Present (3 years 1 month)
Experienced with business-to-business sales and relationship/account management building skills. Worked independently with strong customer service and time management skills. Pitched relevant products or services in a fast-paced environment.
Customer Service Specialist
S&P Data (ADT)
Jul 2021 - Present (4 years)
Assisted customers with equipment and took payments from customers. Helped monitor and install systems for customers. Provided comprehensive customer service for technical, billing, and account-related inquiries.
Sales Representative
T-Mobile
Sep 2019 - Present (5 years 10 months)
Greeted customers warmly and assisted them in finding products that meet their needs. Managed stock levels and ensured shelves were well-stocked and organized. Operated cash registers and handled cash transactions accurately, ensuring proper cash handling procedures are followed.
Preschool & Daycare Teacher Assistant
Little Angels Montessori
Jan 2019 - Present (6 years 6 months)
Set up classroom in accordance with planning and maintaining first aid supplies. Kept classroom tidy and safe for students and setting up resources. Ensured behavior management implemented and adhered to throughout class.
Airport Operations Staff
Norfolk International Airport
Aug 2018 - Present (6 years 11 months)
Provided excellent customer service to passengers by assisting with inquiries, offering directions, and ensuring a positive airport experience. Assisted in passenger check-in processes, including ticketing, baggage handling, and security procedures. Ensured compliance with airport security regulations and protocols to maintain a safe environment for all personnel and passengers.
Business Development Specialist
WFH
May 2014 - Present (11 years 2 months)
Identified and pursued new business opportunities, market expansion, and revenue growth for a company. Undertook a competitive analysis project, using QlikView to compile data on 13 competitors that later directed strategic adjustments in marketing. Introduced Pipedrive as a new CRM system, automating follow-ups for leads which saved 4 hours of labor work every.
Payroll Specialist
Community Health Care
Mar 2012 - Present (13 years 4 months)
Responsible for checking the accuracy and processing of payroll on bi-weekly basis, as well as all other payroll related issues. Sets up and processes direct deposit transfer information for all employees. Monitor departments
time records in timekeeping software and assist departments with payroll issues.
Education
Degrees, certifications, and relevant coursework
Tallwood High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects.
Tidewater Community College
Associate's Degree, Business Administration
Graduated with an Associate's Degree in Business Administration. Completed coursework in Physiology & Anatomy before changing majors.
Availability
Location
United StatesAuthorized to work in
Job categories
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